Policies
Shipping Policy
Practs (practs.com) is operated by Jalok LLC. Questions about an order? Contact us or email .
- Where46 contiguous states + D.C. (not Washington State or Nevada)
- Cost$5.99 under $100 · free from $100
- ShipsWithin 5 business days
- ArrivesUsually 3–9 business days after you order
Where we ship
We ship to addresses in 46 of the 48 contiguous United States and in Washington, D.C.
We don't ship to Washington State or Nevada at the moment. We also can't ship to Alaska, Hawaii, Puerto Rico or other US territories (such as Guam or the US Virgin Islands), APO/FPO/DPO military addresses, or outside the United States. If an order is placed to one of these addresses, we'll cancel it and refund you in full.
Shipping cost
- Orders under $100: standard shipping is $5.99.
- Orders of $100 or more: standard shipping is free.
The $100 is counted on your order total after set prices and any discount, before tax. An order of 3 tins or more always qualifies.
When your order ships
Your order is prepared by our fulfillment partner in the United States and ships within 5 business days (Monday to Friday, excluding US federal holidays).
If your order can't ship within 5 business days, we'll email you with a new shipping date, and you can cancel it for a full refund.
Delivery time
Orders ship with USPS and usually arrive 2 to 4 business days after they ship. In total, expect your order 3 to 9 business days after you place it. Delivery times are carrier estimates, not guarantees.
Shipping confirmation
When your order ships, we email you. If you ordered several products, they may arrive in separate packages.
Changing your address or canceling
Contact us within 2 hours of placing your order and we'll do our best to update or cancel it. After that, your order is already being prepared and can't be changed.
Late, lost or damaged packages
- If your order hasn't arrived 10 business days after it shipped, contact us with your order number.
- If a package is lost, contact us within 21 days of the estimated delivery date. We'll send a replacement or refund the lost items.
- If a product arrives damaged or you received the wrong product, contact us within 21 days of delivery with your order number and a photo. We'll send a replacement or refund it. You don't need to send anything back.
Incorrect addresses
Please check your shipping address at checkout. If a package comes back because the address was incomplete or incorrect, or it wasn't picked up, we'll contact you. We can reship it once the address is confirmed; the cost of reshipping may be charged.
Sales tax
Sales tax is calculated at checkout where required by law.
Contact
Jalok LLC · 1209 Mountain Road Pl NE, Albuquerque, NM 87110-7845, USA
Contact us · · We reply within 2 business days.